Moevenpick Hotel & Residences Nairobi, Nairobi

I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff went above and beyond to make my stay amazing. The location was great, just a 10-minute walk to Westgate mall, although it was a bit tucked away with not much else around. The dining experience was fantastic with a wide selection of local and international dishes to choose from. The facilities were top-notch, especially the modern and spacious rooms.

The hotel's rooms were spacious and well-equipped but lacked soundproofing to diminish noise levels. The service, especially from Steve at reception and Joyce from housekeeping, was welcoming and helpful, although some staff at the reception desk were not fully trained. The location in Nairobi was ideal, with easy access to restaurants and shopping, despite limited wine options at the restaurant. The dining experience mainly focused on carbs but was included in the rate. Overall, a decent stay with its ups and downs.

The hotel offers spacious and well-equipped rooms, with all the necessary amenities, but the location lacks greenery and inviting ambiance. The service is exceptional, with very helpful and welcoming staff. The dining experience is a mix of amazing dishes but limited variety. While the hotel facilities are convenient, the lack of green spaces might be a downside.

The hotel offers large, clean rooms with good amenities, but the noise level can be disruptive at times. The service is fantastic with extremely helpful staff, although there is room for improvement in understanding the hospitality sector. The location is convenient, just a short walk from the mall and restaurants. The dining experience is a mix of international and local cuisine, with limited options but included in the rate. Overall, a comfortable stay with some noise concerns and great service.